691 - Access denied because username and/or password is invalid on the domain

You have connected to the system but been denied access because your user name or password is not valid.

Try the following:

1

Verify your password. Check your user name and password. Remember that they are case sensitive.

2

Make sure you have entered the correct email address.

3

If you are working with Windows 98 or Windows ME, rename the .pwl files (password logon files), then try again.

4

If the problem persists, refer to a qualified technician.

1		Verify your password. Check your user name and password. Remember that they are case sensitive.
2		Make sure you have entered the correct email address.
3		If you are working with Windows 98 or Windows ME, rename the .pwl files (password logon files), then try again.
4		If the problem persists, refer to a qualified technician.